Lyndsey and I have just returned from a great visit to our CD & DVD Manufacturer.
Among our many discussions over the dinner table were how we can improve service to our customers and the future direction of the industry. During these discussions we realised that they have the same ideals that we aspire to at ProCopy. Customer Service is vitally important to us all and with that in mind they have helped us offer faster turnarounds on bulk CD or DVD work.
They have made a substantial commitment to us to enable us to offer bulk replicated work in around 7 days - This is a vast improvement on the 10 working days PLUS freight times (effectively 3 weeks) that we have endured in the past.
Not only that but despite the increasing costs of raw materials (They have doubled in the last 8 months) they have held their pricing for the forseeable future.
If you'd like to test our new service call Lyndsey direct on 08 9375 3902 or email [email protected].
Lyndsey also witnessed the whole CD and DVD mastering process - gorgeous overalls to boot! so if you'd like the lowdown on what a "glass master" really is then ask when you have her online.