Not free but great value software
We have made recommedations for CD burning software in the past and often get asked about audio and video conversion software.
While there are many free software solutions available they're sometimes limited in one way or another, or have adverts that pop up.
NCH have a large range of software solutions including audio and video editing software. Their "Prism" is excellent for ripping the DVDs that we have made from home movies so that they can be edited in to Birthday and Anniversary presentations
Simple interfaces make them easy to operate for the inexperienced user.
Check out their range here they're bound to have something that will solve a problem or two: